Lee Zicing is a highly analytical Lean Six Sigma Consultant & Trainer with a strong background in the Fast-Moving Consumer Goods (FMCG) manufacturing sector. Holding a First-Class Honours degree in Food Science, Lee combines technical expertise with practical industry experience to deliver measurable improvements in operational efficiency, compliance, and quality.
With extensive hands-on involvement in Lean Six Sigma, Root Cause Analysis, and Continuous Improvement projects, Lee has led initiatives that significantly reduced defects, enhanced traceability, and improved production control across multiple manufacturing lines. His work has supported strict compliance with food manufacturing standards, including ISO 9001 and FSSC 22000.
Among his key achievements, Lee led a Six Sigma project on net-weight management that reduced product defects from 5.96% to 2.06%, cutting unnecessary overfilling by up to 3.17 grams and generating monthly savings of RM 40,525. He has also driven statistical process control (SPC) and feedback control system improvements that enhanced machine accuracy and reduced process variation.
His leadership in 5S Kaizen initiatives resulted in a 61.9% reduction in misplaced items within just one week, while his optimization of SAP posting procedures brought turnaround time down from three days to a single working day. Additionally, Lee has conducted capability studies, established acceptance sampling programs aligned with ISO 2859-1:1999, and improved traceability to the single-pack level across eight production lines.
Lee is a Lean Six Sigma Black Belt (CSSC), a Graduate Technologist registered with MBOT, and a holder of the Google Project Management Professional Certificate. His data-driven approach and deep understanding of manufacturing operations make him an invaluable asset for organizations seeking impactful, lasting improvements.