We can’t solve problems by using the same kind of thinking we used when we created them. The diagram above can be used to explain DMAIC, together with LSS Academy to strive for a breakthrough performance in business and continual improvement
- In the past, companies believed a gain in one performance area required a trade off in one or more of the other dimensions.
- For example, to decrease delivery time firms hired more expeditors, which drove up costs, while product quality suffered in the rush to get product out the door.
- The new paradigm says a performance gain in one area requires or will result in performance gains in the other dimensions.
- For example, achieving a sustainable decrease in delivery time requires that rework, scrap, and other inefficiencies be eliminated in the production process, resulting in higher product quality and lower production costs.
- To implement the new paradigm, companies turned towards rapid process improvement strategies – Lean Six Sigma Workshop – Workouts.
- Tools: Lean focuses on reduced lead time and reduced costs.
- Tools: Six Sigma focuses on improved quality and reduced costs