Boosting Efficiency: The Role of Lean Six Sigma in BPO and Shared Services

­Every company owner wants what is best for their company; talented and competent staff, state-of-the-art tools and materials, robust infrastructure, reliable systems, etc. However, most would prefer having all these at a low cost. Lean Six Sigma in BPO can help achieve this balance by improving efficiency and reducing costs.  With how fast-paced and competitive…