MR. BALASHARMILA RAO, B. ENG. (HONS)

BUSINESS PROCESS MANAGEMENT (BPM) CONSULTANT

Lean Six Sigma Black Belt

Bala is a Mechanical Engineering graduate from the National University of Singapore (NUS) with specialization in Offshore Oil and Gas Technology. Parallel to his undergraduate study, he has completed a three-year Design Centric Programme (DCP) under NUS, culminating in a successful Electric Vehicle (EV) conversion project with a peer-reviewed IEEE Journal paper publication. After industrial attachment with Schlumberger and maiden career start with Halliburton in oilfield equipment design vertical, Bala returned to Kuala Lumpur in 2016 where he joined YTL Communications (YTLC) in the Facilities Management Department. He has developed the department’s first suite of Standard Operating Procedures (SOPs) for Operations and Maintenance, coordinated department’s audit compliance for ISO27001: 2013- Information Security Management System (ISMS) for YTLC’s Data Centers, while improving diverse aspects of maintenance operations such as Preventive and Corrective Maintenance Management, Rounds and Readings and Facility Management Service Requests. Bala is also instrumental in improving YTLC’s overall National Department of Occupational Safety and Health (DOSH) Audit rating from a Grade ‘D’ in March 2018 to Grade ‘A’ in October 2018 with further recommendation for Ministerial Award Competition participation. Bala holds certifications in Lean Six Sigma Green and Black Belt, ISO9001: 2015 (QMS) Requirements, Train The Trainer (PSMB TTT/27657) and Oil and Gas Law (BAC).